Cons: Since we were driving from across country, we had an entire SUV packed with professional camera equipment, expensive camping gear, and pretty healthy supply of clothes etc.
We were greeted by Lonny the bellman, who wouldn't let us lift a finger with our bags.
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Our plan was to leave at 12pm after some beignets from Café Du Monde, but ended up having to stay until 6pm waiting for the car to be fixed.I was confused because it was just a 20 over night pay lot that we could have easily used instead of paying 15 more for the "garage" we were told our car would.The supervisor of the parking garage was calling to let us know he was ready to take our car to the shop to have the windows replaced.Check in was standard with no wait time and a friendly front desk staff.You can imagine our confusion, seeing as we had gone to bed late and had partaken in what New Orleans had to offer, IE we were hung over and had no idea what was going.When I got back to the hotel, I told my boyfriend about the differences in what we were told we were getting and what we actually got as far as parking went.8AM: Our hotel phone rings.Being a typical girl, I realized I left something in the car and asked the front desk if I could either walk to the car or have it brought around.It only looked like some center console change and our GPS had been taken(which was in a locked glove box).We were concerned about street parking and were told that if we valet our car with the hotel, it would be in a garage, 24 hour surveillance, and returned to us in the exact same condition we left.We get dressed and head down to meet with the garage supervisor who informed us that between 3-5am the driver's and passenger side windows had been broken and it looked like items were removed from the car.Pros: The hotel was amazing.Allgemeine Geschäftsbedingungen, angebotsbedingungen: Geben Sie Ihre Reisedaten ein um die Angebote für diesen Zeitraum anzuzeigen.We thought "it's only 15 more than parking across the street, and we will have piece of mind" so we went with the valet.Aller Steuern und Gebühren.There is a small pool and patio area if you wanted to take a quick dip (by small pool, it is incredibly small, but still nice to have as an option).When I approached the booth in the garage, the gentlemen working pointed to the pay lot across the street, and handed me the keys.Be it, sh*t happens and you move on, or it was a nice stay, something bad happened, and the hotel did sentimental personalized gifts the best they could.I went through Kayak and found this hotel with great reviews and 100 under our budget!The parking garage paid for everything to be replaced that had been taken, and replaced the windows.
This hotel is cute, clean, and has the New Orleans experience with just a quick walk to Bourbon St, Café Du Monde, amazing shops in the French Quarter.
He even gave us some free wine vouchers for a near by café.